KnifeRevive is a marketplace where return terms may depend on the product category and, for eligible knife listings, the return terms selected by the seller. Buyers should review the listing and any return indicator before purchasing.
This policy should be read together with the KnifeRevive Terms and Conditions.
Return Policy by Category
| Category | Return Policy |
|---|---|
| Knives | 15-day return period on knife listings that accept returns. The seller sets the return cost. A 🔄 return icon means the listing accepts returns. The icon may show free returns or a stated return cost, such as 🔄 $5. Returns may be requested when a knife is not as described. KnifeRevive may request information, photographs, or other details from the buyer regarding the condition of the knife and may determine whether the item is eligible for return under the marketplace policy. |
| Electronics | No returns. All electronics sales are final, except where otherwise required by applicable law. |
| Coins | No returns. All coin sales are final, except where otherwise required by applicable law. |
| Spices | No returns. All spice sales are final, except where otherwise required by applicable law. |
Knife Returns
Knife listings that display a 🔄 return icon accept returns under the listing’s stated return terms.
The standard return window is 15 days.
The seller determines the return cost shown on the listing. Examples include:
- 🔄 Free — returns are accepted with no seller-imposed return shipping charge.
- 🔄 $5 — returns are accepted with a $5 return cost.
- Other return amounts may be used when configured by the seller.
The return terms displayed on the product listing at the time of purchase should be treated as the seller’s applicable return terms.
If a buyer believes a knife is not as described, the buyer may request a return within the applicable return period.
KnifeRevive has the right to request reasonable information from the buyer regarding the item and its condition, including photographs or a description of the issue, before determining return eligibility.
KnifeRevive may review the listing description, photographs, seller disclosures, buyer-provided information, and the condition of the returned item when resolving the matter.
Seller Responsibilities
Sellers must honor the return policy displayed on their listing at the time the item was purchased.
Sellers are responsible for making their return terms clear, including any seller-set return cost.
If a seller is unsure whether a return should be accepted, or if there is a disagreement between the buyer and seller, the seller may refer the matter to the KnifeRevive marketplace for review.
Sellers may not advertise that a knife accepts returns and then refuse to follow the return terms shown on the listing without a valid marketplace-policy reason.
Buyer Responsibilities
Buyers should review the product description, photographs, condition, category, and return terms before completing a purchase.
A buyer requesting a return must provide accurate information regarding the reason for the return and the condition of the item.
KnifeRevive may request photographs or other supporting information when evaluating whether an item is materially different from its listing.
Buyers should not alter, damage, sharpen, repair, disassemble, or materially change an item before requesting a return when the return claim concerns the item’s condition as received.
Marketplace Disputes
KnifeRevive may act as a marketplace mediator when a buyer and seller disagree about a return.
KnifeRevive may review the listing, seller disclosures, photographs, communications, buyer-provided evidence, shipping information, and other relevant information.
KnifeRevive may determine whether a return qualifies under the marketplace return policy and may take reasonable marketplace actions to resolve the dispute.
Questions About a Return?
If you have a question about a return or a disagreement regarding a KnifeRevive marketplace transaction, contact KnifeRevive through the site’s normal support/contact method.
Return rights provided by applicable law are not limited by this policy.